Privacy policy

Privacy Policy

Welcome to Evomea! We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our website or use our services. This policy applies to our customers in both Belgium and the United Kingdom.

1. Collection of Personal Data

We may collect the following types of personal data from you:

  • Contact details: such as name, e-mail address, telephone number, address.

  • Account details: such as username, password, customer number.

  • Transaction details: such as payment information, purchase history.

  • Technical data: such as IP address, browser type, operating system, location data.

  • Usage data: such as how you use our website, pages viewed and links clicked.

2. Use of Personal Data

We use your personal data for the following purposes:

  • Service provision: to provide our services to you and process your orders.

  • Customer service: to answer your questions and provide you with support.

  • Marketing: to keep you informed of offers, news and updates (if you have agreed to this).

  • Improvement of our website: to analyse and improve our website and services.

  • Legal obligations: to comply with legal and regulatory obligations.

3. Sharing Personal Data

We may share your personal data with the following parties:

  • Service providers: such as payment processors, delivery services and IT service providers.

  • Business partners: in the context of joint promotions or offers (with your consent).

  • Legal authorities: if we are legally obliged to do so or to protect our rights.

4. Retention of Personal Data

We do not retain your personal data for longer than is necessary for the purposes for which it was collected, unless otherwise required by law. Retention periods may vary depending on the nature of the data and the purposes of the processing.

5. Security of Personal Data

We take appropriate technical and organisational measures to protect your personal data against loss, theft and unauthorised access. Our measures include encryption, access control and regular security audits.

6. Your Rights

You have the following rights with regard to your personal data:

  • Right of access: you may request a copy of your personal data that we hold.

  • Right to rectification: you may request the correction of inaccurate or incomplete data.

  • Right to erasure: you may request the erasure of your personal data (under certain conditions).

  • Right to restriction of processing: you may request restriction of the processing of your data.

  • Right to data portability: you may request the transfer of your data to another organisation.

  • Right to object: you may object to the processing of your personal data for direct marketing purposes.

To exercise your rights, please contact us using the contact details at the bottom of this privacy policy.

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit our website. You can manage your cookie settings through your browser settings.

8. Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review our privacy policy regularly for the latest information on our privacy practices.

9. Contact

If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:

  • Email: info@evomea.com

Thank you for your trust in Evomea!

Evomea Team